Just wondering if anyone else has had this issue..
My parents have Verizon FiOS and they went all-digital last summer. As part of the deal, we got 2 'digital adapters' (Motorola DCT700 STBs) free, for our 2 analog TVs that we had connected.
Everything works great until, when there's a blip in the power or something similar and then they stop responding. The full-size SD boxes (Motorola QIP2500) work fine, it's just the two DCT700 mini-boxes that have problems. And unplugging them isn't enough to cure it, when the problems occur, Verizon Support has to force a reset and then push a firmware reload which fixes the problem.
Symptoms:
-Box turns on but there's no OSD for what channel you're on
-When it's turned off, the audio goes away, LED goes out, but picture keeps playing
-It can't be turned back on, the channel won't change, and it seems unresponsive to any/all commands
-If it's unplugged for 10 seconds, it 'reboots', works properly for one on/off cycle, then goes unresponsive again.
Anyone got suggestions why this has happened multiple times, and how to prevent it? Verizon doesn't know and just says 'it shouldn't happen again' and I'm out of ideas.
- The DCT700 box is a regular digital box. This video has no affiliation with Cable Bahamas.
- How to reset Motorola DCT700 October 19, 2009 Posted by mylinuxtips in Digital Cable Box, GeneralPost. Set-top Cold Initialization The DCT700 has no front panel buttons. To perform a cold initialization, or reset, using the remote control: 1 Hold down any key while disconnecting and reconnecting AC power to the set-top.
How To Unlock Motorola Dct700 Cable Box To Magnavox Tv
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